Text-Back
$197/mo USD
$250 USD setup · live in 1 to 2 days
- Every missed call gets a text in seconds
- Qualifies the reply and captures the consult
- Monthly report: missed, reached, captured
Pricing
Simple pricing, in USD.
Two plans and one add-on. Pick Text-Back to catch missed calls, or put Mia on the whole line with the AI Front Desk.
Start small or put Mia on the whole line.
Prices in USD. No long-term contract.
AI Front Desk
$497/mo USD
$750 USD setup · live in 3 to 5 days
- Mia answers calls your team can't
- Answers prices from your list
- Text-Back included
- Hands every consult to your team
Reviews & Reactivation
+$300/mo USD
Add-on to either plan
- Review requests by SMS after each visit
- A monthly campaign to wake lapsed clients
Pay annually and get 12 months for the price of 10. 30 days money back on every plan.
The terms, in plain words
- Monthly, no long-term contract
- Plans renew each month until you cancel. Cancelling stops the next renewal.
- Pay annually, get 12 months for 10
- Annual prepay on the AI Front Desk is $4,970 USD a year instead of $5,964 USD.
- 30 days money back
- If Relco is not a fit, ask for your first month's subscription fee back within 30 days of going live. Setup fees are not refunded.
- One-time setup
- $250 USD for Text-Back, $750 USD for the AI Front Desk. It covers loading your prices and hours and testing calls with you.
Founding clinic offer
We're onboarding our first US med spas now. Founding clinics get the setup fee waived and their monthly price locked for 12 months.
Why not an answering service?
| Mia | Answering service | Voicemail | |
|---|---|---|---|
| Answers prices from your list | Yes | Usually takes a message | No |
| Texts back a missed call in seconds | Yes | Varies | No |
| Captures treatment and preferred time | Yes | Name and number | If the caller leaves one |
| Clinical questions | Routed to your team | Routed to your team | No |
Pricing questions
How much does an AI front desk for a med spa cost?
Relco's AI Front Desk is $497/mo USD plus a $750 USD one-time setup. Text-Back alone is $197/mo USD plus $250 USD setup. Reviews and Reactivation is an optional add-on at +$300/mo USD.
Is there a long-term contract?
No. Plans renew monthly in USD and you can cancel any time; cancelling stops the next renewal. If you prefer, pay annually and get 12 months for the price of 10.
Is there a money-back guarantee?
Yes. If Relco is not a fit, ask for your first month's subscription fee back within 30 days of going live. Setup fees and carrier charges are not refunded.
What does the setup fee cover?
The one-time setup, $250 USD for Text-Back or $750 USD for the AI Front Desk, covers loading your treatments, prices and hours into Mia's script, forwarding your number, and testing calls with you before launch. Founding clinics get it waived.
Is an AI front desk worth it for a med spa?
Do the math on your own calls. The average first visit at a US med spa is $527 USD (AmSpa 2024), and the AI Front Desk is $497/mo USD, so one recovered first visit at that average is more than a month of service. The missed-call calculator runs it on your numbers.
What is the founding clinic offer?
Founding clinics get the setup fee waived and their monthly price locked for 12 months. We are onboarding our first US med spas now; book a walkthrough to ask about a place.
Sources
- $527 USD: AmSpa 2024 Med Spa State of the Industry
- Relco prices: pricing page, billed in USD.
Hear Mia before you decide.
Talk to Mia for two minutes, then book a 15-minute walkthrough with the team.