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Relco.

For US med spas

Book 15–20 more consults a month. From calls you already get.

With Mia, the AI front desk. She picks up the calls your team can't, qualifies the caller and captures the consult for your team to confirm. Live in 3 to 5 days on the number you already publish.

Talk to Mia nowSee your number

Your number. Your booking software. Live in 5 days. 30 days money back.

Mia, Relco's AI front desk, smiling at the camera
Mia, AI front deskHer face and voice are AI. She never gives medical advice.

Works alongside

  • Boulevard
  • Vagaro
  • Zenoti
  • Mangomint
  • Aesthetics Pro

Mia captures the consult and your team confirms it in the software you already use.

Call your front desk at 9pm. Mia picks up.

Pick a situation your team deals with every week and watch how Mia handles it. The cards show what lands with your team.

Mia, Relco's AI front desk, looking at the camera
MiaAI front desk · sample clinic
Scripted previewSample clinic · Saturday request
  1. Pick a situation above, or watch the first one.

Mia's face and voice are AI. She never gives medical advice. Anything clinical goes to a person.

What your team receives

Cards appear here as Mia works: prices, open times, the captured consult.

In the live version you speak and Mia answers out loud. Prices and times come from the clinic's own list, never from guesswork.

  • 20-35%

    of calls to med spas go unanswered.

    Source: Automeit, med spa call data

  • 21×

    more likely to qualify a lead you reach within 5 minutes than one you reach after 30.

    Source: Lead Response Management study, MIT and InsideSales, research from 2007 to 2011

  • $527 USD

    average first visit at a US med spa.

    Source: AmSpa 2024 Med Spa State of the Industry

Your number, from your own calls.

Move the sliders to match your spa. The headline above uses these starting values.

60
30%
35%
$527 USD

Your number:16 consults a month

Missed calls a month
78
Reached back by Mia
47
First-visit revenue a month
$8,432 USD
A year
$101,184 USD
Talk to Mia about it

How this works: Missed calls a month = calls a week × share unanswered × 4.33. Mia reaches 60% of them, then your consult rate applies. Starting values and where they come from:

  • 60 calls a week (Assumption, replace with yours): Relco planning assumption for a single-location med spa. Replace with your own call volume.
  • 30% missed (Research): Automeit reports 20 to 35 percent of med spa calls go unanswered, with single-location practices clustering at 22 to 28 percent; our 30 percent default sits inside the overall range.
  • 35% book a consult (Assumption, replace with yours): Relco planning assumption. Replace with your own consult rate.
  • $527 USD first visit (Research): AmSpa 2024 Med Spa State of the Industry recap: average $527 USD per visit.
  • Mia reaches 60% of missed callers (Assumption, replace with yours): Relco conservative assumption, kept below 100% on purpose.

Three steps. No new software for your team.

  1. Keep your number

    Calls your team can't take forward to Mia. Your listing, ads and website stay the same.

  2. Mia picks up

    She answers from your price list, asks what the caller wants and when, and stays off anything clinical.

  3. Your team confirms

    You get the name, number, treatment and preferred time, ready to confirm in your booking software.

What Mia answers today.

Phone and SMS are live. Anything else stays labelled roadmap until it ships.

Live today

  • Phone callsLive
  • SMS and missed-call text-backLive

Not live yet

  • WhatsAppRoadmap
  • Instagram DMsRoadmap

We label a channel live only once it is.

Start small or put Mia on the whole line.

Prices in USD. No long-term contract.

Text-Back

$197/mo USD

$250 USD setup · live in 1 to 2 days

  • Every missed call gets a text in seconds
  • Qualifies the reply and captures the consult
  • Monthly report: missed, reached, captured
Start with Text-Back

AI Front Desk

$497/mo USD

$750 USD setup · live in 3 to 5 days

  • Mia answers calls your team can't
  • Answers prices from your list
  • Text-Back included
  • Hands every consult to your team
Book a walkthrough

Reviews & Reactivation

+$300/mo USD

Add-on to either plan

  • Review requests by SMS after each visit
  • A monthly campaign to wake lapsed clients
Add it later

Pay annually and get 12 months for the price of 10. 30 days money back on every plan.

Why not an answering service?

Mia compared with an answering service and voicemail
MiaAnswering serviceVoicemail
Answers prices from your listYesUsually takes a messageNo
Texts back a missed call in secondsYesVariesNo
Captures treatment and preferred timeYesName and numberIf the caller leaves one
Clinical questionsRouted to your teamRouted to your teamNo

Live in 3 to 5 days.

  1. Day 1

    Walkthrough

    A 15-minute call. You send your price list, your hours and the treatments you want Mia to talk about.

  2. Days 1 to 2

    Text-Back goes live

    Missed calls on your number get a text in seconds while Mia is being set up.

  3. Days 2 to 4

    Build and test

    Your prices and hours go into Mia's script. We call her ourselves, then you do, and we fix whatever sounds wrong.

  4. Days 3 to 5

    Mia goes live

    Calls your team can't take forward to Mia. Your team gets a short brief on how captured consults arrive.

  5. After launch

    Monthly readout

    Missed, reached and captured, every month, plus the places the script still needs work.

What med spa owners ask us.

We're onboarding our first US med spas now.

Founding clinics get the setup fee waived and their price locked for 12 months. Talk to Mia first, then book a 15-minute walkthrough with the team.

Talk to MiaBook a walkthrough